Policies & Procedures

Privacy Policy

  • This Privacy Policy explains how Das Erbe Collective collects, uses, and discloses personal information from individuals ("audience") who engage with our website, register or participate in our events, subscribe to our communications, enter promotions, contests, or campaigns, interact with us via SMS (text message), or otherwise inquire about our services and offerings. All references to our "website" include affiliated microsites linked to our main domain.

    This Privacy Policy does not apply to employees, suppliers, trade contacts, or partners of Das Erbe Collective unless they are acting as event guests or participants. Separate policies govern those relationships.

    Please note that links or references to third-party websites, materials, or organizations on our website are outside the scope of this Privacy Policy. This includes partner or affiliate websites unless otherwise stated.

    We may update this Privacy Policy periodically—see the “Changes to This Privacy Policy” section below for details.

  • By submitting information to Das Erbe Collective, whether online or offline, or by using our website, you consent to the collection, use, and disclosure of your personal data as outlined in this Privacy Policy.

  • We collect personal data (such as age, date of birth, address, email, phone number, and social media handles) from both online and offline interactions. This may occur via our website, affiliated microsites, SMS campaigns, social platforms, event registrations, or through direct communications (including phone calls or messages).

    Information may also be collected from:

    • Our partners and their affiliated brands

    • Third-party service providers (e.g., marketing firms, fulfillment partners)

    • Public data sources or referrals

    • Your interactions with Das Erbe Collective’s online content or events

    We may combine information collected from different sources to create a complete picture of your preferences or engagement with us.

    Passive data collection technologies like cookies, web beacons, log files, and server logs may be used to capture non-personal data such as browser version and IP address to improve your experience on our site.

    We use this data for:

    • Event confirmations, inquiries, and communication

    • Personalized offers and promotions

    • Marketing and research purposes

    • Administering contests, campaigns, and events

    • Providing customer support

    • Legal compliance and protection of our rights

  • Your personal data may be shared with:

    • Das Erbe Collective brands and affiliated entities

    • Service providers, contractors, consultants, and vendors supporting our operations

    • Promotional partners who help execute our campaigns or events

    • Third parties (when required by law, for legal proceedings, or in the case of a business transfer, merger, or reorganization)

    We ensure these third parties agree to use your information solely for the services they provide to us and to maintain its confidentiality.

    Where permitted, we may also share your data with third-party partners for their own marketing purposes. You can opt out of this by contacting us through the form on our website.

    We may transfer your data to the United States or other jurisdictions that may not provide the same level of protection as your local laws. By providing your information, you consent to this transfer.

    We also reserve the right to use anonymized or aggregated information for any purpose and to share user-generated content that you voluntarily provide.

  • We take reasonable technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, or misuse. However, no digital platform can guarantee 100% security. Transmission over the internet is always at your own risk.

    Our website is hosted on Squarespace servers located in the United States. If you reside outside the U.S., your information will be transferred and stored in the U.S.

  • You may opt out of promotional communications at any time by:

    • Following instructions in our emails or texts

    • Reaching out to us via the contact information below

    Please note that opting out of promotional messages does not apply to essential communications related to events you registered for, requested information, or legally required notices.

  • To stop receiving SMS updates from us, reply “STOP” to the number provided. For help, reply “HELP” or call our Experience Specialists below. Standard message and data rates may apply.

  • To review, update, or delete your personal data, contact us using the details below, and we will take appropriate steps to update our records.

  • For questions, preferences, updates, or concerns regarding your data or this Privacy Policy, please contact:

    Experience Specialists
    info@daserbe.com

  • We may revise this Privacy Policy at any time. The updated version will include a new effective date, and we will post it on our website. Continued use of our site and services after the effective date constitutes your acceptance of the updated terms.

    If you prefer not to have your data used under the new policy, you may contact us to express your preferences.

Refund Policy

  • Merchandise may be returned within 30 days of the purchase date. Items for refunds or exchange must be returned in their original package. Items will be returned at the member's expense.

    To begin a return, please email:

    returns@daserbe.com

  • A Paddock Auto Club Member may be eligible for a prorated refund if canceled within thirty (30) days of the initial purchase*. A processing fee of $10.00, in addition to any outstanding fees, may be deducted from the original payment amount.

  • Memberships purchased for the purpose of obtaining Membership Perks from Das Erbe CLLCTV are non-refundable from the date of purchase.

    Please Note: We hope that if you choose to cancel, you will still join us for our future public events. We understand things change along our journeys. You never know when two roads just may reconnect.

Credit/Debit Card Terms

  • By accepting these terms and conditions, you authorize Das Erbe CLLCTV (“The Paddock Auto Club”) to charge the credit card or debit the debit card account that you have specified to automatically renew your membership for another term with all of your associates and optional dues items at the rates current at the time of renewal. You agree that the payment method on file specified by you to Das Erbe CLLCTV is, and will continue to be, an account that you own, and that you will maintain sufficient availability under your credit card limit, or sufficient funds in the account linked to your debit card, as applicable, to pay the designated amount of your membership. The automatic charge to your credit or debit card will occur within 5 days of the start of the month in which your payment is due. These terms and conditions will constitute your copy of your automatic renewal agreement with The Paddock Auto Club. Please print and retain a copy of this recurring payment authorization for your records. You can cancel your automatic renewal by contacting Das Erbe CLLCTV by telephone, notifying Das Erbe CLLCTV in writing at the address listed on our website, or by de-authorizing the account in your Saved Accounts by updating or deleting it. The cancellation of your automatic renewal must be made before the beginning of the month of your paid-through date to take effect.